namoro blog cristiane cardoso David Hild

Video Editor | Technical Writer | Multimedia Specialist

I’m a seasoned digital media and content producer with expertise in design process, technical writing including end-user help systems and training guides, digital imaging, graphics, non-linear video editing, audio production, website design, marketing materials, and social media site administration.


Design Process, Creative Vision, Social Media, Branding, Technical Documentation, Adobe Creative Cloud (Photoshop, Illustrator, Acrobat, Dreamweaver, Premiere Pro, After Effects, Audition), SharePoint 2013, WordPress, HTML, CSS, MadCap Flare, Robohelp, Camtasia, Sonar Platinum (DAW), iZoptope Music Production Suite, MS Office


La Laja Video Editor (Contractor)
Cisco Systems, Inc. – Durham (RTP), NC
August 2017 to Present

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. It is considered to be the largest networking company in the world. In this role I am proud to have been chosen as an original member of the brand new EPN (Experience Programming Network) team.

  • Established my roll as a post-production specialist when the team began working together
  • Collaborate with script writers to define the look and feel of each video
  • Assemble green screen clips, b-roll assets, images, and graphics into tight rough cuts
  • Create the music bed and sound effects tracks for each video
  • Optimize dialog and voice-over tracks to remove background noise and excess reverb
  • Render all final output versions to be compliant with ITU BS.1770 loudness standards

Osinniki Engineering Documentation Specialist / Technical Writer / Web Designer (Contractor roles)
Cisco Systems, Inc. – Durham (RTP), NC
Fidelity Investments – Cary, NC
HCL Technologies – Cary, NC
University of North Carolina at Chapel Hill – Chapel Hill, NC

August 2014 to July 2017
Cisco Systems, Inc. is an American multinational technology company that designs, manufactures, and sells networking equipment; Fidelity Investments ranks the #1 online broker by Investor’s Business Daily for their research tools, ETF choices, and more; HCL Technologies is a leading Offshore IT & Software Development Outsourcing Company offers services such as software consulting and application development; UNC-Chapel Hill, the nation’s first public university, ranks among the world’s leading research universities.

  • Collaborated with senior IT team members and SMEs to achieve a high degree of product knowledge [All]
  • Wrote and/or edited dCloud API, UI, admin, installation, and developer guides [Cisco]
  • Produced end-user help videos that integrated with the corresponding documentation [Cisco]
  • Updated all end-user help files and screenshots for a major UI design change [Cisco]
  • Assisted with the migration of internal legacy websites to the SharePoint 2013 platform [Fidelity]
  • Created end-user documentation for nine custom-built SharePoint 2013 App Parts [Fidelity]
  • Researched, drafted, revised, and delivered policies for a leading national financial services company [HCL]
  • Wrote easy-to-understand end-user help files for a complex PeopleSoft implementation [UNC]
  • Edited existing and wrote new storyboards for CBT (Computer Based Training) courses [UNC]

purchase Seroquel pay pal without rx Founder & CEO
The Memory Theater, LLC – Raleigh, NC
January 2014 to June 2017

The Memory Theater is a multimedia production company that provides the means for families to easily view and share all their cherished memories – even old home movies and photo prints – anywhere, anytime, on any device.

  • Set the overall vision, strategy, and culture of the company
  • Cultivated brand awareness and product recognition
  • Oversaw social media reach and analyzed market segment metrics
  • Directed strategic planning and financial analysis
  • Orchestrated the development of investor relations

Technical Writer / Web Designer
Solium (Acquired Corporate Focus) – Needham, MA
March 2006 to August 2013

Corporate Focus helps finance and legal professionals replace complex spreadsheets for equity reporting, accounting and compliance with a centralized online system for greater insight into their equity transactions.

  • Enhanced, refined, and added new product features content to the cloud-based Help system
  • Performed updates to and maintained the company’s website using WordPress, HTML, and CSS
  • Designed graphics used in website, documentation, marketing, and social media applications
  • Branded and managed the company’s social sites: Facebook, Twitter, YouTube, and LinkedIn
  • Recorded, produced, and posted company webinars, demo videos, and training videos
  • Designed and produced several generations of look and feel for whitepapers and data sheets
  • Assisted marketing with the design and production of numerous email campaigns

Technical Writer (Contractor)
Asure Software (Acquired ADI Time) – East Providence, RI
June 2004 to February 2006

Complete time and attendance solutions designed for a wide variety of workforce management needs. Our systems offer reliable, innovative features that easily integrate with popular human resource, financial management and payroll software.

  • Managed the transition of the Help system from Client/Server to Web-based
  • Produced product API Help using the Microsoft HTML Help format
  • Transformed complex subject matter into various easy-to-understand documentation
  • Edited/revised various technical and marketing documentation
  • Created Service Bulletins, Quick Start Guides, and Hot Fix Release Notes

Publications Manager
Alberti’s Window – Watertown, MA
April 2002 to February 2006

Makers of real-time 2D and 3D video motion capture and display systems. Motion Visualizer-DV and -3D are the best software tools for Physics and Mathematics Education. Motion Visualizer has also been successfully used for sports training and is now being adapted for use in physical therapy as well.

  • Designed and built a full-featured indexed, searchable HTML Help Center
  • Created a product Quick Start Guide
  • Produced ad-copy for trade publications
  • Designed and administered the company website
  • Wrote/edited all company documentation including product literature
  • Composed and published the company newsletter

Technical Writer
TradeAccess – Boston, MA
June 2000 to August 2001

Startup company TradeAccess developed technology and software products to facilitate negotiation between people and organizations, prompting, capturing and synchronizing communications and data, and producing supporting documentation, to foster comprehensive agreement in any context. Not able to secure additional funding the company shut down in late 2001.

  • Produced and maintained the end-user doc suite (PDF) and on-line help (HTML)
  • Analyzed evolving product specs and revised documentation as needed
  • Completed all assigned tasks in a timely manner to meet quarterly release dates
  • Implemented changes to continually improve look and feel of the documentation

Product Specialist
Datawatch – Chelmsford, MA
May 1999 to June 2000

Datawatch Corporation is a leader in providing information optimization products and solutions that allow organizations to deliver the greatest data variety possible into their big data and analytic applications.

  • Provided technical support on all desktop, web-based, and client/server products
  • Wrote technical documentation for customers and the support department
  • Provided pre-sales information on all Datawatch products
  • Assisted the Datawatch software trainer at seminars throughout the country

Senior Software Support Analyst
IBM Tivoli Software – Bedford, MA
November 1997 to May 1999

Formerly PSDI and MRO Software prior to acquisition by IBM in August 2006. Maximo Asset Management software unifies comprehensive asset life cycle and maintenance management on a single platform. This asset management software provides insight for all enterprise assets, their conditions and work processes, for better planning and control.

  • Supported applications, database, systems, and network issues
  • dentified and repaired problems with referential integrity in client databases
  • Configured client desktop PCs to avoid known conflicts with third party software
  • Promoted to senior analyst for consistently exceeding all goals and objectives


Certificate in Microsoft course MSC803: Administering Microsoft Windows NT 4.0
Boston University Corporate Education – Boston, MA

Certificate in Technical Writing Intensive
Northeastern University – Boston, MA

Certificate in Client/Server Development
Clark University Computer Career Institute – Cambridge, MA

Songwriting and Audio Engineering
Berklee College of Music – Boston, MA


Furnished upon request.